Subscription Policy – The House of Postiche

Last Updated: September 2nd, 2025

This Subscription Policy governs all subscription purchases and memberships with The House of Postiche, including CrownSure™ and Members-Only offerings. By enrolling in a subscription, you agree to the following terms:

1. Subscription Overview

• Subscriptions are available on a month-to-month basis unless otherwise noted.

• Memberships provide exclusive access to:

  • Behind-the-scenes content and tutorials

  • Exclusive offers on wigs, services, and accessories

  • CrownSure™ warranty coverage and members-only specials

2. Billing & Payments

• All subscriptions are billed automatically to the payment method provided at checkout.

• Billing occurs on the same day each month as the original purchase date.

• Accepted payment methods: credit/debit cards, PayPal, or Shopify-approved processors.

• Customers are responsible for ensuring that payment information is current and valid.

3. Renewals

• Subscriptions automatically renew each month until canceled.

• Customers will receive a confirmation email before each renewal.

• By continuing the subscription, you authorize recurring charges until you cancel.

4. Cancellations

• Subscriptions can be canceled at any time through your account portal.

• To avoid being charged for the next billing cycle, cancellations must be made at least 48 hours before your renewal date.

• Once canceled, access to members-only benefits will remain active until the end of the paid billing period.

5. Refunds

• Due to the nature of digital content and services, subscriptions are non-refundable.

• Partial refunds, credits, or proration are not offered for mid-cycle cancellations.

• Refunds may be considered only in cases of duplicate charges or proven billing errors.

6. Changes to Subscriptions

• The House of Postiche reserves the right to adjust pricing, benefits, or features of any subscription.

• Any changes will be communicated at least 30 days in advance via email.

• Members may cancel prior to the effective date of changes if they do not wish to continue.

7. CrownSure™ Specific Terms

• CrownSure™ warranty subscriptions apply only to wigs purchased directly from The House of Postiche.

• Membership includes 50% off maintenance, repairs, and replacement parts, subject to availability and appointment scheduling.

• Customers are responsible for shipping costs (unless otherwise stated in promotional offers).

• Claims must be filed through the CrownSure™ Claim Form with proof of active membership.

8. Membership Access

• Access to the Members-Only page is limited to active subscribers.

• Sharing login credentials or content outside of the membership portal is strictly prohibited and may result in termination without refund.

9. Termination by The House of Postiche

• We reserve the right to suspend or terminate subscriptions for:

  • Violation of our policies or misuse of benefits

  • Fraudulent payment activity

  • Abusive or disrespectful conduct toward staff or community

10. Contact & Support

For any questions about subscriptions, billing, or membership benefits, please contact:
📧 support@mypostiche.com
📞 689-213-1842